Do You Really Pay First at a Ramen Shop?

In modern Japan, it’s common to pay at a ticket machine either before entering or just after stepping inside a ramen shop. This system helps streamline the ordering process, especially during busy hours. It might surprise some foreign visitors, but this is part of the unique dining etiquette in Japan. After purchasing a meal ticket at the machine, you simply hand it to a staff member to confirm your order. While older ramen shops used to accept only cash at the table, most modern shops now use ticket machines. Knowing this custom in advance makes your first ramen experience much smoother.
What Is a Ramen Ticket Machine? Japan’s Unique Ordering Style
A ramen ticket machine looks similar to a vending machine and is used to purchase meal tickets. At many ramen shops in Japan, customers use this machine to pay with cash or e-money before taking a seat. The screen displays various ramen options, toppings, and side dishes—just press the buttons to choose. Many machines now offer multilingual support, including English, Chinese, and Korean, making them easy for tourists to use. This efficient, self-service system is a distinctive part of Japan’s ramen culture.
Step-by-Step Guide: How to Use a Ramen Ticket Machine
Using a ramen ticket machine is easier than it looks. Just follow these simple steps:
- Look for the ticket machine near the entrance or just inside the shop.
- Select your favorite ramen and toppings from the screen (many machines show photos to help).
- Choose your payment method—usually cash or electronic money.
- Take the printed meal ticket from the slot.
- Hand the ticket to a staff member and wait at your assigned seat.
That’s it! Knowing how it works beforehand helps you order with confidence.
Can You Only Use Cash? Important Payment Tips
Many ramen ticket machines still only accept cash, especially at small or traditional ramen shops. It’s best to bring ¥1,000 bills and coins when planning to eat ramen in Japan. However, more machines now support payment via IC cards like Suica and PASMO, or even credit cards, thanks to the rise in foreign visitors. Check for payment method stickers outside the shop. To avoid issues while traveling, always carry some Japanese cash just in case.
Do Ticket Machines Support Foreign Languages?
Yes, many ramen ticket machines now support multiple languages like English, Chinese, and Korean. Look for the “Language” button on the screen to switch languages easily. Even if the machine is Japanese-only, many menus have pictures to help you choose. You can also point at the item you want and say, “This one, please.” Most staff will understand basic gestures or simple English, especially in tourist areas.
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What If You Don’t Know How to Use the Ticket Machine?
If you’re unsure how to use the machine, don’t hesitate to ask a staff member for help. Most will assist you using basic English or gestures. In popular areas, staff may even speak some English or be international themselves. Using a translation app on your smartphone can also be helpful. Simply pointing to the menu and saying “This one, please” works in most situations. Asking for help leads to a more comfortable and enjoyable dining experience in Japan.
Etiquette Tips to Know Before Visiting a Ramen Shop

Good manners are essential in Japanese ramen shops, even after using the ticket machine. Hand your ticket to the staff promptly, and wait quietly for an available seat. Water is usually self-service—help yourself at the water station inside the shop. Slurping your noodles is not considered rude in Japan; in fact, it’s a sign that you’re enjoying the meal! Understanding these cultural differences in advance helps ensure a respectful and smooth ramen experience.